An ICT Support Engineer Urgently Required
Are you ready to bring your tech skills to a role where you can have fun while making a real difference? We are searching for an enthusiastic ICT Support Engineer to join a lively and supportive team.
Location: Surrey, UK
Salary: £27,775 - £30,477 per annum
Working Pattern: Full-Time, 36 hours per week, 52 weeks per year
Contract Type: Permanent
Excellent Benefit Package to Include:
- Electric Car Salary Sacrifice Scheme, Cycle To Work, and access to discount schemes
- Loyalty Discount at Sainsbury's
- Costco membership at no cost
- 50% off RAC cover for drivers
- Fantastic Local Government Pension Scheme, including generous Employer Contributions
- Cash back medical scheme (for you and up to 4 dependent children)
- Rewards and Benefits Scheme, loyalty awards, and others
Your Role: As the ICT Support Engineer, you'll be at the heart of the technology operations, ensuring that all ICT systems run smoothly and efficiently. Your responsibilities will include:
- Technical Support: Provide first and second-line ITC support for users via email, phone, and face-to-face interactions.
- Infrastructure Management: Assist with server support under the guidance of our centralised Infrastructure Team, and carry out routine maintenance tasks.
- Install and upgrade hardware & software
- Proactive Maintenance: Regularly check and maintain ICT equipment in classrooms and IT rooms, ensuring everything is in good working order and meets health and safety standards.
- Project Involvement: Contribute to department projects and change programmes, helping to implement new technologies and improve existing systems.
- User Support: Create, update, and manage user accounts and provide enhanced support during exam periods.
What We're Looking For: To be successful in this role, an ICT Support Engineer should have:
- A thorough knowledge of Microsoft operating systems, common user applications, and end-user devices (PCs, iPads, tablets, mobile phones, etc).
- Basic understanding of networking, servers, and virtual servers.
- Excellent troubleshooting skills and the ability to work to Service Level Agreements (SLAs).
- A professional attitude, with the ability to communicate effectively with staff and students.
- A commitment to safeguarding and understanding of Data Protection in the context of ICT systems
Qualifications and Requirements:
- A good education to A Level, diploma, or degree level is desirable.
- A full driving licence
- Willingness to learn new skills and engage in ongoing professional development.
If you're passionate about ICT and ready to take on a challenging and rewarding role, we'd love to hear from you. Apply now
If your application is successful, you will be contact shortly.
The job title and description in this advertisement may differ from the client's official job description/contract .We appreciate your interest in this Facilities Support role. E-Personnel Recruitment aims to acknowledge all applications, but due to the high volume of CVs we receive, this may not always be feasible.
You can apply with the utmost confidence to E-Personnel Recruitment directly, experts in both Permanent and Temporary Recruitment, and a proud member of the Recruitment & Employment Confederation (REC), the professional body for the recruitment industry. In the meantime, feel free to explore similar job opportunities on our website: e-personnelrecruitment.co.uk