Secretarial Services Manager
Leading and expanding US Law Firm is seeking a Secretarial Services Manager for their stunning London offices. This position will oversee and manage the daily operations of the Legal Assistant, Legal Technology, Records and Secretarial Departments.
- Generous Salary
- Hybrid Working 4/1 split
- Newly created role with lots of autonomy
- Exciting time to join a rapidly expanding firm
The role will see the Secretarial Services Manager managing training and development, organisational planning and process improvement.
Duties of the Secretarial Services Manager:
- Assess, assign, manages, train, evaluate & schedules staff in the Legal Assistant, Legal Technology, Records and Secretarial Departments.
- Coordinates and oversees daily operations, assignments and work flow within relevant departments.
- Consults with attorneys and devises departmental assessment plans to assure proper daily and long-term work flow and assignments of attorney / secretarial teams.
- Actively monitors individual and department utilisation and productivity.
- Work with various department managers in the London office to further integrate the overall operational impact of relevant departments.
- Consults regularly with overseas offices.
- Provides leadership and continued professional development guidance and mentorship, including the advancement of training initiatives.
- Collaborates with the London management teams to increase departmental efficiency, strengthen employee knowledge and abilities, improve leadership and maintain high level service support to attorneys and clients.
- Ensures current knowledge of Firm policies and practices for staff, current knowledge of industry trends, and continued professional development for staff.
- Oversees employees' work performance and provides guidance in the resolution of problems.
- Monitors time, attendance, overtime and expense reports to ensure accuracy and compliance with Firm policies.
Requirements of the Secretarial Services Manager:
- Bachelor's degree essential.
- Minimum of 10 years relevant administrative management experience in a law firm and/or professional services field.
- Current knowledge of law firm administration and department trends and techniques.
- Working knowledge of litigation matters and corporate transactions with litigation support/legal technology experience.
- Demonstrated knowledge and experience with leading and supervising others.
- Effectively employs coaching and problem solving techniques.
- Proven ability to effectively lead, coordinate and implement projects, processes and change management.
- Strong technological skills, including MS Word, advanced Excel, PowerPoint, and project management and database applications.
- Knowledge and implementation of the annual budget process.