The Role of Transport Manager
Reporting into Director
The ideal candidate must have fine art experience and several years experience dealing with road freight transport.
Reporting in to Director
RESPONSIBILITIES
- Efficiently managing a team of drivers making sure they comply with administrative policies and procedures, safety rules and government regulations
- Dealing with customers' requests via phone and mail, arranging quotation and collections/deliveries for UK and Europe by road freight.
- Ensuring high levels of customer service are maintained
- Arranging collections/deliveries for the UK by road freight
- Overseeing the collection/delivery time of goods, maintaining delivery schedules and tracking the fleet of vehicles, ensuring customers' requirements are met
- Keeping a record of the documents related to the bookings
- Working closely with the Warehouse Manager in order to guarantee and keep records of in and out goods
Customer Services:
- Ensuring that our excellent client relationships are maintained by keeping customers updated and informed at all times, and going to whatever lengths are required to ensure maximum client satisfaction.
- Ensuring that other team members are kept up to date on shipping and UK transport/warehouse movements in order that workflows can be planned properly and operations run effectively.
The ideal candidate will have:
- Have good problem-solving skills.
- Pay attention to detail.
- Use their own initiative.
- Have knowledge of the art industry.
- Have excellent customer service skills.