We are looking for a highly organised and experienced Receptionist to join a fantastic and reputable organisation based in Northampton. This is permanent position, working 37.5 hours per week Monday - Friday and offering a competitive salary.
If you're looking to join a small but busy team, are detail orientated, an excellent communicator and have a passion for providing exceptional customer service, then this might be the role for you!
The Role:
- Efficiently answer incoming calls and providing a high level of service
- Identifying new and existing customers, and ensuring all their details are accurately recorded and up to date on the system
- Confidently handling queries whilst developing an understanding of their issue
- Accepting, logging and raising jobs on the system
- Manage the general enquiries inbox, replying to queries and directing to relevant team members when required
- Handle incoming and outgoing post
- Greeting visitors upon arrival and offering them refreshments
You:
- Previous receptionist experience is essential
- Self-motivated, self-sufficient and focussed
- A confident communicator with an excellent and engaging telephone manner
- Able to multi-task and use your own initiative
- Outstanding attention to detail
- Strong knowledge of MS Office and computer literate
The Package:
- 37.5 hours per week (9am-5pm, Monday - Friday)
- Salary circa £24K
- Lunches provided
- 20 days holiday plus bank holidays
If you would like the opportunity to work for a brilliant company and have the relevant experience and skills do not hesitate and apply today!
Please note, due to the volume of applications we receive, we are unable to acknowledge every application. Therefore, if you have not heard from us within seven days of your application, please assume your application has been unsuccessful. However, if we think that your skills and qualifications may be suitable for other similar positions we may hold your details on file and contact you in the future.