Your new company
A reputable Social Housing provider that provides a safe housing community for the residents of Sheffield is looking to add a tenant liaison officer to their team to look after the residents.
Your new role
The job opportunity offers a wide variety day to day, but duties will include the below.
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Liaison and Communication:
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Coordinate with tenants before, during, and after property installations or maintenance work.
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Schedule and confirm appointments with tenants for various services.
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Maintain open communication channels with site management, contractors, and tenants.
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Address tenant enquiries, concerns, and feedback promptly.
What you'll need to succeed
- Experience of excellent, face to face customer service experience
- Experience of successful and effective collaborative working, internally and with external agencies, to achieve goals.
- Demonstrable work with SMART objectives and proactively striving to exceed performance targets set.
- A good level of digital competency.
- Demonstrable experience of responding sensitively to a diverse client group
- Understanding of social housing.
What you'll get in return
A minimum of 1 month temporary assignment with an immediate start, with a £15 - £18ph rate.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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