We are looking for a person for a 9 month contract to work in Hayes office
Purpose of the role
To provide administrative and financial support to the AR Supervisor and to the team to ensure that invoice and remittance are monitored and processed in an efficient, effective and accurate manner and that customers refunds processed within established timescales.
Key Responsibilities
Process daily high volume of automatic invoice batch
Process daily refunds to customer and prepare all the back up working papers
Investigating discrepancies in invoices with different departments and stores
Create manual invoice/credit notes forms for any correction for the invoices and send for approval
Managing the direct customers ledger and aging and investigate the discrepancies and resolve
Ensure invoices, credit notes and statements are sent out to customers on timely manner
Ensure all customer receipts are posted in a timely manner and allocated as per any remittances
Handling customer related external and internal queries by phone and email
Ensure daily procedures are complete
Support and cover areas within the AR department if required
Knowledge/ Skills/ Experience required
Previous experience in AR is required
Good communication skills; numeracy, literacy and IT skills including Word, Outlook, Excel, Knowledge of Microsoft Dynamics 365 is preferred although not essential
Good time management and prioritisation skills, capable of multitasking and deadline driven
Capable of working calmly under pressure and have problem solving skills
Self-starter, team player, dedicated and committed
Listening skills, to understand exactly what customers, staff and business require
Confidence, patience, politeness, when dealing with difficult situations
Reporting Structure
This role will report to the Account Receivable supervisor
40 hours per week
The hours for the role will be Monday - Friday 9am - 5:00pm per week
The role will be based at our UK head office in Hayes, Middlesex
Hybrid working: 4 days in office and Friday work from home
Please email me if your interested and I will call you back this is to start asap