Ref: 109
Job Title: Customer Service Advisor
Location: Princes Risborough
Salary: £26,000
Our client, a well-known and prestigious brand, is looking for a Customer Service Advisor to deliver excellent customer service in line with the brand ethos, representing the business in a positive manner at all times.
You will be taking incoming calls and email enquiries, dealing with complaints in a professional manner to lead to a satisfactory conclusion. This involves liaison with the internal teams such as Sales, Manufacturing, Production and Logistics. You will manage orders from creation through to assisting the timing of delivery, raising replacement orders when required.
The successful candidate will be able to work as part of a team, working under pressure in a fast-paced environment. You will have a mature and tenacious approach to your work, remaining calm and factual if/when dealing with distressed or demanding customers.
This is an office-based role, working hours are Monday - Friday 09.00 - 17.00.
Please only apply if you match all of the above criteria.
alt Recruitment is acting as an agency for this role.
At registration stage, to confirm your identity, you will be required to bring your passport and proof of address with you. Registration takes approximately 10 - 20 minutes.
If you are emailing your CV to us, please ensure it has your home address, telephone number and email address on. Thank you for taking the time to look at one of our vacancies. We look forward to receiving your CV.
Please note that only successful applicants will be contacted. alt Recruitment Ltd is only able to process applications from candidates who are currently resident and eligible to work in the UK.