In this role you will be responsible for the following;
- Identify and elaborate user and business needs to enable effective design, development and testing of services and business change
- Ensure new products and services meet business and user needs, and are aligned with organisational goals
- Analyse and understand a business problem or opportunity
- Identify areas for improvement, explore feasible options, analyse the effects of change and define success measures
- Support decision-making related to prioritisation and minimum viable product by using analysis led insights
- Understand any business and policy constraints that need to be considered, and assess the implications
- Inform tactical decision making and help to define longer-term strategic plans. Recommend the approach to options analysis, feasibility assessment and operations, and can quantify potential business benefits. Ensure the proposed solution aligns with business goals and objectives, and business and user needs, and achieves the required outcomes and expected benefits.
- Lead the analysis, identification, design, prioritisation and implementation of process and business changes to improve business operations and services within a project or programme.
Advise on the approach to requirements management within a project or programme. Co-ordinate and review the prioritisation of requirements and engage in the negotiation of solutions to help meet programme objectives in collaboration with Product Owners
you will need to demonstrate the following skills and experience;
- Able to Identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes. Help teams to manage and visualise outcomes, prioritise work and adhere to agreed minimum viable product (MVP), priorities and scope.
- Able to advise on the approach to identify, investigate, analyse and communicate complex business problems and opportunities within a project or programme of work.
- Experience with leading on the modelling of processes, systems and data at varying levels of detail or complexity across a project or programme. Manage the effects of proposed changes.
- Able to identify opportunities to improve business performance, within a project or programme and assess the feasibility of changes and recommend new approaches.
- Demonstrate business analysis and evaluation skills to support the design, execution and assessment of business process tests and usability evaluations within a project or programme of work.
- Experience communicating with stakeholders, clarifying needs and commitments through consultation and consideration of consequences while focusing on user and business needs.
- Lead the identification and analysis of IT system capabilities, developing models and system requirements.
- Recommend the value of testing and apply the relevant tools and techniques to ensure test validity.
The Money and Pensions Service is based in Bedford and as a key employer in the town we work hard to ensure that we are an active part of the community. This is a great opportunity for you to join us in Bedford and to be an integral part of the Money and Pensions Service team.
We are already forging great relationships with Bedford Borough Council and other local organisations to ensure that we are an active part of the community and fully integrated to play our part in the Government's "levelling-up" strategy. This is a wonderful opportunity for you to be one of the first colleagues to join us in Bedford and to be an integral part of helping us establish ourselves in the town.
At the heart of the Money and Pensions Service are our values – caring, connecting and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We're not only looking for the best people in and around Bedford to come and work for us, but we need people who align themselves to our values: -
- Caring
We care about our colleagues and people whose lives we are here to transform.
- Connecting
We will transform lives through our ability to make positive connections.
- Transforming
We are committed to transforming lives and make a positive societal impact.
About MaPS
At MaPS, we help people – particularly those most in need – to improve their financial wellbeing and build a better, more confident future. Working collaboratively across the UK, we make sure customers can access high-quality money and pensions guidance and debt advice throughout their lives, however and whenever they need it.
About our people
In our move to Bedford, we aim to attract and retain the absolute best talent, so we can achieve our objectives and continue to make a difference to millions of people's lives. We are keen to encourage applications from individuals across the whole community with the skills, knowledge, and behaviours for the job, and who show a strong commitment to MaPS' objectives, values, and vision. It is important to us that we continue our ambition to be a genuinely diverse and inclusive organisation, so that we reflect the people we are here to help.
Our inclusive working environment
By fostering our values, we are immensely proud of the inclusive working environment that we have created. The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds.
We work hard to ensure that we have a progressive approach to inclusion, equity and belonging. We really do want our colleagues to "bring their whole selves to work."
By way of brief example, we have an enviable ethnic diversity mix, equal gender balance with a zero mean gender pay gap and thriving colleague and ally networks, including LGBTQ+, neurodiversity, women's health, men's health, ethnicity, and diversity.
What Money and Pensions Service can offer you?
Generous Annual...