Position: Customer Service Order Processor
Location: Widnes
Salary: £28,000 - £30,000p/a
Job Type: Full-Time, Permanent
Job Overview:
As the Customer service order processor you will be responsible for managing and optimising electrical product inventory, handling, and distribution within a branch of the sales department. You will ensure efficient inventory management and coordination with sales, procurement and logistics teams.
Duties:
- Oversee inventory management for electrical products, ensuring accurate tracking and stock levels.
- Order processing for electrical orders.
- Provide technical and product support to the sales team.
- Implement best practices for warehouse organisation, storage, and product handling.
- Collaborate with procurement, logistics, and sales teams to streamline operations.
- Coordinate with warehouse staff on proper handling, storage, and distribution of electrical products.
- Coordinate inbound and outbound shipments to meet customer demands and delivery timelines.
- Utilise warehouse management systems (WMS) and other software tools for tracking and reporting.
Skills and Requirements:
- Electrical Wholesale Experience is ideal.
- IT literate
- Excellent verbal and written communication skills
- Good knowledge of the industry
- Ability to take instructions and work under minimal supervision.
- Able to self-motivate
- Able to prioritise workload effectively and work under pressure.
- Ability to maintain technical knowledge of product ranges.
- Capable of interpreting customers' needs where appropriate.
- Ability to work as part of a team.
- Willingness to undertake training to improve capability in the role.
If you are interested, please contact Nicola at or email