Do you have administration experience working within a manufacturing and/or engineering company?
Are you passionate about delivering high end Customer Service?
Sales Office Administrator
Location - Sittingbourne (but about to move to Aylesford, Kent)
Salary - £25,000 Per Annum
Hours - Permanent, Full Time
You will be responsible for the processing of customer enquiries, both written and verbal, the preparation of quotations, sales orders and invoices, sales support and technical sales support.
You will help handle all aspects of the sales office administration, primarily the order processing system as well as liaise with both internal and external clients to ensure all relevant office administrative tasks are completed accurately and to required deadlines.
Responsibilities
Quotations and order entry
- Receive orders from customers and create quotations
- Organise and track the manufacturing of orders to ensure timescales are met
- Manage all associated paperwork
- Organise and track delivery of orders including liaising with carriers
- Ensure that all dispatched orders are invoiced
- Keep up to date records
General
- Maintain all relevant files and documentation in an orderly fashion
- Be aware of all orders to ensure processing
- Deal with customer queries and maintain good customer relationships
- Purchasing of ancillary items with some control and monitoring of stock items
- Assisting with any other duties as and when required
Person specification
- Experience of working in an administrative environment within the engineering industry
- Must have excellent communication skills, with a mature customer focus and approach
- Proven experience of delivering a high standard of customer service, whether face to face or on the telephone is essential
- Must be computer literate, proficient in Word, Excel and Outlook, although full training will be given on bespoke packages
- Able to work both independently and within a team
- Any other duties as reasonably requested by management
- Educated to GCSE level as a minimum, ideally including English and Maths
To find out more please apply and we will be in touch to discuss the role in more detail.
This is an exciting opportunity to develop your career within this industry with a collaborative, supportive and ambitious employer in Kent.
About Morgan Jones
Morgan Jones Recruitment Consultants Limited acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying for this job, you accept the Terms &Conditions, Privacy Policy and Data Protection and Information Security Policy which can be found on the Morgan Jones website.
Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.
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