- Location: Hybrid / Flexible
- London: £47,700 to £65,587per annum
- National: £43,981 to £60,474 per annum
- Hours: 36 hours per week - flexible options considered
- Contract Type: Permanent
Become part of our growing team today - this is an exciting time to join us!
As a Dynamics CRM Technical Consultant you'll develop and support our Microsoft Dynamics 365 CRM systems and customers (including Contact Center) based on Microsoft Dynamics Customer Service and Model Driven Apps aligned to our Housing Association Business.
With your excellent analytical, problem solving, stakeholder engagement and communication skills you'll ensure support tickets are logged, triaged and resolved quickly, keeping the customers informed of progress and ensure systems are kept up to date in line with supplier releases. You'll engage with customers regularly and publicise new features introduced in each release and ensure change is managed safely by following our change & release process.
Your experience in supporting and implementing Microsoft Dynamics 365 Customer Service and Model Driven Apps solutions and ability to understand business problems and translate them into an appropriate technical solutions is vital as you'll help design and implement new solutions with the guidance from the technical leads and solution architects. Guided by the solution architects, you'll be responsible for taking the lead in planning, developing and supporting our Dynamics CRM technical solutions, prioritising quality and resilience.
Demonstrating Dynamics experience with: writing Plugins and Business Process workflows, managing Microsoft Power Platform services, building solutions, administering release pipelines and customizing Dataverse, we'll look to you to support the Functional Consultants, sharing knowledge and advising on best practice. You'll also develop, extend, implement, document and support the Clarion Dynamics CRM systems and associated services, and create technical design documents and knowledge base articles.
If you hold a Microsoft Power Platform Developer Associate Certification, or have equivalent experience, and are looking for your next career move, then this could be it.
With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for!
Please review the full role profile on our website before applying.
Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle.
Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer.
Closing Date: Monday 29th July 2024 at midnight.
This is a hybrid role with a base location offered at one of our offices across England. Candidates may be expected to work from a main office once per month.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.