Are you a dynamic and experienced professional looking to take on a pivotal role in a thriving company? MSL UK LTD is seeking an Operations Manager to oversee our warehouse operations. Join us and be part of a team that values efficiency, safety, and continuous improvement.
Key Responsibilities:
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Supervision and Leadership:
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Oversee daily warehouse operations and ensure staff are working efficiently.
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Lead, train, and mentor warehouse staff, conducting performance reviews and providing feedback.
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Inventory Management:
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Monitor stock levels and ensure inventory accuracy.
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Implement and maintain inventory control systems.
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Coordinate stock replenishment and manage returns.
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Logistics and Supply Chain Coordination:
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Manage inbound and outbound shipments.
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Ensure timely and accurate order fulfillment.
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Liaise with suppliers, transport companies, and customers.
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Safety and Compliance:
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Enforce health and safety regulations.
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Conduct regular safety audits and risk assessments.
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Ensure compliance with legal and regulatory requirements.
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Process Improvement:
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Identify areas for operational improvements and implement changes.
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Develop and optimize warehouse processes and workflows.
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Utilize warehouse management systems (WMS) and technology for efficiency.
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Financial Management:
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Manage warehouse budgets and control costs.
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Analyze financial reports and metrics to identify cost-saving opportunities.
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Plan and forecast future needs and expenditures.
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Quality Control:
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Ensure products are stored and handled correctly.
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Implement quality assurance programs.
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Address and resolve any quality issues or discrepancies.
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Customer Service:
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Ensure customer orders are processed accurately and delivered on time.
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Handle customer complaints and resolve issues.
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Maintain high levels of customer satisfaction.
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Facility Management:
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Oversee the maintenance and upkeep of the warehouse.
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Ensure equipment is serviced and operational.
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Manage space utilization and organization within the warehouse.
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Data Analysis and Reporting:
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Track key performance indicators (KPIs) and generate reports.
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Analyze data to drive operational decisions and improvements.
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Present findings and recommendations to senior management.
Benefits:
- Free Parking
- Pension Scheme
- Free Tea and Coffee
- Free Training Courses
Qualifications:
- Proven experience as an Operations Manager or similar role in warehouse management.
- Strong leadership, organizational, and problem-solving skills.
- Excellent understanding of warehouse management systems (WMS) and supply chain processes.
- Ability to analyze data and generate reports.
- Good communication and interpersonal skills.
Join MSL UK LTD and help us achieve operational excellence while enjoying a supportive and rewarding work environment!
MSL UK LTD is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.