Description
We are currently recruiting on behalf of our client, a leading supplier in the motor parts industry, for a motivated and driven Internal Account Manager. If you have a passion for sales, excel at managing inbound inquiries, and are adept at building lasting customer relationships, this role offers an exciting opportunity to join a dynamic and supportive team.
What's in it for you?
Competitive Compensation: A competitive salary of £40-45k with an OTE of £48-53k, plus performance-based incentives.
Professional Growth: Expand your skill set with ample opportunities for learning and advancement within the company.
Team Environment: Be part of a team that values communication, innovation, and customer satisfaction.
Sales Success: Leverage your sales skills in a role where your efforts are recognised and rewarded. You'll have the opportunity to meet and exceed targets in a collaborative environment.
Key Responsibilities:
- Manage incoming sales enquiries via phone and email, converting them into profitable orders.
- Upsell and cross-sell products to maximise product mix and profit margins.
- Follow up on quotes persistently to ensure high conversion rates.
- Maintain accurate records of customer interactions and data in the CRM system.
- Contribute to the company's revenue and profit goals, with daily performance tracking.
Requirements
Qualifications:
- Proven sales experience, whether in a telephone-based or field-based role, with a strong track record of exceeding targets.
- Excellent phone selling skills, with the ability to actively listen, engage, and build rapport with customers.
- Proficient in CRM systems and sales best practices.
- Strong communication skills and the ability to build effective relationships with both internal and external stakeholders.
- Attention to detail, strong negotiation skills, and the ability to manage multiple tasks and priorities efficiently.
- Familiarity with technical or complex information, particularly in the trailer parts industry, is a plus.
Benefits
Salary: £40,000 - £45,000 (OTE £48-£53K)
Holiday: 33 days total (25 + 8)
GBS bonus
Regional Bonus