Operational Planner / Scheduler
Job Type: Full-time
Location: Southern Leicestershire
Working Hours: 9am to 5pm
We are in search of an Operational Planner / Scheduler to join a market-leading company at their office in southern Leicestershire. The ideal candidate will have previous experience in scheduling/planning, logistics, or project management. If you are highly organised, detail-oriented, and IT literate, we would like to hear from you.
Day-to-day of the role:
- Fully understand the Client audit schedules and scheduling rules/requirements.
- Allocate work to the Auditing Team based on competence, availability, location, and Client priorities, ensuring on-time completion in an efficient, cost-effective manner.
- Manage auditor itineraries and travel arrangements, including diary management and UK and overseas travel arrangements.
- Provide regular updates to the Account Executive on programme schedule changes and delivery progress.
- Update and maintain accurate records using business systems, applications, and databases, including Dynamics 365 and, where relevant, the Client's own audit portal.
- Act as the initial escalation point for Client queries, handling them in a polite and professional manner, ensuring prompt and satisfactory resolution.
- Build and maintain good working relationships with key stakeholders in the office and Auditing Team to maximise efficient and competent work delivery.
- Perform any other administrative duties as required.
Required Skills & Qualifications:
- Proven experience in scheduling/planning, logistics, or project management.
- Highly organised with great attention to detail.
- IT literacy, with proficiency in business systems and applications such as Dynamics 365.
- Excellent communication skills, both written and verbal.
- Ability to manage multiple tasks and priorities effectively.
- Strong problem-solving skills and the ability to handle queries and issues with professionalism.
Benefits:
- 22 days holiday plus 8 bank holidays.
- Hybrid working - 1 day a week from home after the probation period.
- Permanent contract.
To apply for the Operational Planner / Scheduler position, please submit your CV and give Reed Leicester a call now!