A well-established stockist and distributor of electrical components is seeking a Sales Administrator to join their team. This company supplies a wide range of products to industries such as aerospace, defence, medical, industrial, rail, and transportation worldwide. The Sales Administrator will play a key role in maintaining strong relationships with customers, ensuring their requirements are met efficiently. As a sales administrator you will be responding to customers enquiries and quotations, maintaining databases and supporting Business development managers.
Sales Administrator responsibilities:
- Identify part numbers for quotation using the information within our database and secure the best cost price available
- Load customer RFQs into the database, ensuring accurate and timely entry
- Obtain quotations from suppliers for part numbers where information is not already provided
- Upload supplier responses to the acquired quotations promptly
- Maintain and update valid quotations for all high-running parts using the information in our database
- Conduct a commercial review of customer orders upon receipt and present the reviewed order to the customer service team for processing
- Provide support to the customer service team by assisting with order loading, order book reconciliation, and export classification
- Address and report any issues that arise within the customer service functions
Skills & experience required:
- Proficient IT skills
- Understand the markets in which they operate and the position of various major competitors in those markets
- Exceptional communication skills, both written and verbal
- Strong organisational abilities
- Polite phone manner and well-spoken
- Excellent listening skills
- Create documents and spreadsheets
- Outstanding customer service capabilities
- Effective problem-solving skills
- Knowledge of an additional language besides English is advantageous.
Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy.