We are seeking a dedicated Account Manager to join our team, providing exceptional service and support to our clients. The ideal candidate will be a relationship builder, a strategic thinker, and a proactive problem solver, ensuring client satisfaction and retention. Our client is a global manufacturer with a strong internation
Day to Day of the Role:
- Develop and maintain strong, long-lasting client relationships.
- Act as the main point of contact and handle clients' needs and expectations.
- Generate new business using existing and potential customer networks.
- Manage a portfolio of accounts to achieve long-term success.
- Develop positive relationships with clients and internal teams.
- Resolve conflicts and provide solutions to clients in a timely manner.
- Report on the status of accounts and transactions.
- Monitor sales metrics (e.g., quarterly sales results and annual forecasts).
- Suggest actions to improve sales performance and identify opportunities for growth.
Required Skills & Qualifications:
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, or relevant role.
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organisation.
- Solid experience with CRM software and MS Office (particularly MS Excel).
- Experience delivering client-focused solutions to customer needs.
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
- Excellent listening, negotiation, and presentation abilities.
- Strong verbal and written communication skills.
Benefits:
- Competitive salary and performance-based bonuses.
- Opportunities for professional growth and career advancement.
- A dynamic and supportive work environment.
- Comprehensive training and development program.
- 1 day a week working from home
- Potential of private healthcare
- Free on site parking
- Early finish every Friday!