CCP are thrilled to be partnering with an award winning insurance company with the appointment of several Sales Consultants to enhance their experienced life insurance sales team. Due to continued business success and growth plans, this exciting brand are looking to increase multiple sites across the country, including their dynamic office in Chester.
Are you a confident and proven Sales Consultant keen to work in an energetic B2C environment?
Would you like to work in a fast paced and target driven telesales office?
About The Role
As part of this exciting Sales Consultant opportunity, you will reach out to warm leads with the objective of offering a range of suitable insurance products. As a leading insurance broker with unrivalled access to the market, you will be expected to maintain a high level of professionalism, a resilient attitude and to remain compliant at all times. You will work 9 days a fortnight, with a 3-day weekend every other week (Mon: 11am – 8pm, Tues - Fri: 9am – 6:30pm) and 1 Saturday in 6 (9am – 4pm).
Duties & Responsibilities
- Deliver good customer outcomes that are consistent with Consumer Duty.
- Maximise the potential of every lead received and overcome objections.
- Conduct comprehensive questioning with each client, ensuring the correct product is presented.
- Consistently maintain a high standard of compliance.
- Effectively manage a pipeline of business.
- Communicate clearly and professionally to the customers.
- Work towards and ultimately achieve the targets set by the line manager.
- By utilising the calling technology, reach a minimum of 4 hours call requirement per day.
- Be polite and respectfully represent the business.
- Work towards personal goals and ambitions set in 1-2-1 meetings.
- Be punctual and respectful of other employees.
Salary & Benefits
- £30,000 basic with OTE (£45,000 realistic in year one but many achieve much more).
- 22 days annual leave, plus bank holidays – rising to 25 days with length of service.
- 9 day fortnight – three day weekend, every other week.
- Self-promote scheme.
- Incentive competitions including their Premier Club (trips abroad for top performers).
- Pension.
- Cash Plan once probation has been passed.
- Death in service from day 1 (3 x basic salary).
Essential Skills
- Excellent written, verbal & listening communication skills with a professional telephone manner.
- Ability to build rapport effectively with customers and colleagues.
- Experience of influencing and persuading to successfully handle objectives.
- Proven ability to fact find in detail to ensure the customer needs are fully established and met.
- Demonstrable success in closing sales whilst adhering to a sales process.
- Accuracy & attention to detail.
- Basic IT ability.
- Sales Processes.
- Insurance knowledge (desirable).
Essential Experience
- Experience of working successfully in a fast paced, targeted and regulated telephone sales B2C environment.
- Previously worked and enjoyed success in a well-managed, buzzing and organised sales environment.
- Team player with the ability to achieve individual success.
- Demonstrable success in a high volume-based telephone sales role following a structured sales process.
- Proven experience of consultative sales processes.
Desirable Experience
- Insurance or financial service sales
- Confident following up on warm leads
- Experience in a similar role preferred but not essential
This opportunity is being recruited for by CCP and is being managed by Tim Campion.
If this role is of interest and you feel you have the relevant experience, please apply online and we will aim to respond to your application within 48 hours. If you would like to know more about this exciting opportunity, please call CCP on /.
About CCP
CCP are experts in Customer Operations and CX recruitment. Our network is vast, and since 2010 we've built an incredible reputation for successfully collaborating with people and delivering great service. We focus on partnering with clients and immersing ourselves in their brand when they're searching for experienced, culturally aligned talent. We're proud to support hundreds of customer centric brands; many instantly recognisable, some lesser-known startups. In addition to searching for talent as a recruitment partner, we also help clients build their candidate attraction and employee retention strategies.