Job Title: Change Analyst
Locations: Mostly remote (Requirements to attend monthly meetings in London)
Contract Type: 6-month maternity cover
Work Pattern: Full time 35 hours per week
A new opportunity has become available for a Change Analyst on a 6-month maternity cover contact. As a Change Analyst, you will work alongside the Change Manager, taking responsibility for facilitating and governing the Change Management process across various projects within the company.
Main tasks and duties -
- Identify appropriate change management strategies, communication and training plans that will ensure successful adoption of the change
- Conduct Change Impact Assessments, deliver presentations and training sessions to user groups within the business and support the implementation and embedding of change
- Work closely with project teams to identify the most effective approach to change management on a project by project basis, driving the approach which will most increase user acceptance and adoption
- Engage and communicate regularly with project team and stakeholders through working closely with the company's internal Communications team and keep the project updated by attending project meetings and weekly reporting
- Support project teams to utilise the corporate change management approach to a defined standard
- Work closely with the PMO to support ensuring the corporate change view is maintained, enabling prioritisation of new requests
- Identify, define and track the training needs required for given projects, while working with the company's Training Team to ensure satisfactory delivery of any training requirements
- Take the lead on transition management, ensuring that the business is ready to receive the change by preparing affected business areas for the transition to new ways of working
- Plan and prepare the tools required to ensure satisfactory benefits realisation once the new ways of working have been implemented
- Identify development and training needs for projects team delivering change, and support these being addressed
- Assess the effectiveness of the company's change approach following each project, supporting to implement any identified changes to the approach
Essential Criteria:
- Experience of change management processes
- Experience of delivering workshops and focus groups
- Good communication skills
- Ability to manage relationships with various audiences
- Ability to work under pressure and meet deadlines while handling multiple tasks
- Ability to work collaboratively in a team and on own initiative
- Manage participant's expectations, queries and challenges
- Evidence of design, delivery, implementation and evaluation of core change management methodologies
- Advanced PowerPoint, Excel skills
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Lewis at Service Care Solutions on or send an E-Mail to