As Office Manager you will be integral to the Reactive Maintenance Department of our client. You will take the lead on a wide range of tasks to ensure that all operations run smoothly, be able to work independently in the office but also closely without operatives out on the ground. Ensuring that communication is effective, and their diaries are well managed.
You will also be handling incoming leads and converting these into quotes and ultimately jobs booked.
Responsibilities
- Responsible for the smooth and efficient running of day-to-day operations
- General office procedures and administration
- Handling incoming maintenance queries and leads, meeting KPI's in this regard
- Creating quotes and effective follow-ups
- Booking and confirming jobs
- Diary management of our clients operatives
- Organising materials and purchase orders
- Ensuring cost-effectiveness from supply chains
- Raising invoices and liaising with finance
- Being the first point of contact for existing and prospective clients and all general enquiries via phone and email
Requirements
The successful candidate willhold the following skills and/or qualifications:
- Previous work within a maintenance/contractors preferred
- Telephone experience essential
- Organised, approachable and a great communicator
- Proficient in office-based systems including Word, Excel, Outlook
- Proven ability to meet deadlines and juggle priorities
- Self-sufficient and diligent
- Flexible and adaptable as the role changes and grows with the company
The ideal Office Manager needs to be able to confidently communicate around maintenance issues and preferably have some experience around boiler installations, services etc in particular as this is where we are investing marketing spend.
Benefits
Basic Salary: £25,000 to £28,000 Per Annum based on experience
Bonus structure: Commission payable based on lead conversions
OTE: £28,000 to £32,000 Per Annum
Pension: Company Pension Scheme
Working Hours: 0900hrs to 1800hrs Monday – Friday
Holidays: 20 days p.a. in addition to Public Bank Holidays & Birthday
Line Manager: Head of Maintenance
Location: Bankside, SE1
Contract: Full time and Permanent
Holiday: 20 days pa, in addition to Public Holidays. Additional days gifted for birthday and Christmas holidays (varied from year to year).
Pension: Company contribution
Disclaimer
Due to the volume of applications we receive, if Capital London Recruitment Ltd has not contacted you within a few days of your application then please assume you have not been unsuccessful on this occasion.
Please note that by applying for this job vacancy you accept Capital London Recruitment Ltd Privacy and GDPR Policy. This can be found at our website and therefore give us consent to contact you. Please note that upon applying for the role you give us permission to forward on your cv to the client. Your cv will not be sent directly if the client is noted as one of your previous or current employer(s)