Job Title: Block Manager
Location: Birmingham City Centre
Salary: £36,000
Hours: Mon-Fri, 9am - 5:30pm
Are you an experienced Block Manager looking for a new challenge with a leading, multi-branch independent estate agent? If so, we have an exciting opportunity for you!
Our client, a reputable independent estate agent, is seeking a dynamic and proactive Block Manager to join their team.
Job Benefits:
- Dress down Fridays
- Annual parties
- Wheel of Fortune once a month and whatever food it lands on, food is bought for the whole company
- Company car park
- Birthdays off
- Staff can stay in luxury apartments two nights per quarter
- Opportunities for professional development and career advancement.
- Work with a supportive and friendly and energetic team.
- Join a leading independent estate agent known for excellent customer service
Responsibilities:
- Oversee the maintenance of buildings and communal areas across 6-7 sites, managing around 300 leaseholders
- Coordinate with contractors for maintenance and major works.
- Manage onsite staff, including cleaners and maintenance personnel.
- Ensure compliance with health and safety regulations.
- Produce and manage service charge budgets.
- Approve works and supplier invoices promptly.
- Maintain and execute a site inspection schedule, including necessary visits.
- Organize and document client meetings and RMCAGMs, which may occur in the evenings.
- Ensure all properties are well-maintained and monitored.
- Collaborate with other departments for timely preparation, approval, and distribution of service charge accounts, adhering to statutory obligations.
Skills:
- Familiarity with ARMA practice standards and RICS Service Charge Management Code.
- Proficient in Section 20/major work consultation processes.
- Excellent communication skills for superior customer service.
- Ability to prioritize tasks and manage workload efficiently.
- Customer-focused with strong organizational skills.
- Proficiency in Microsoft Office, especially Word and Excel.
- Capable of managing leasehold sales enquiries and associated tasks.
Experience:
- Proven experience in Block Management.
- Background in working within a team setting.
- Strong administrative skills in a demanding environment.
- Basic knowledge of service charge accounts.