Our client in Sunderland is currently recruiting for experienced System Owners to join their Technology team. They have 2 vacancies and are looking for candidates with experience with Housing System Portfolio (e.g. Housing Management Systems and Income Management Systems) for 1 of the vacancies and Corporate Services System Portfolio (e.g. Legal Case Management, Health & Safety Case Management, HR) for the 2nd vacancy.
In these roles, you will focus on their Housing System portfolio. You will have responsibility for overseeing the end-to-end management, oversight, and optimisation of IT systems including integrations. This includes ensuring system reliability, security, and performance, as well as supporting users and driving continuous improvements. The ideal candidates will possess a strong background in IT systems management, excellent problem-solving skills and a proactive approach to system ownership.
These are both exciting and rewarding roles within a forward-thinking team that always looks at innovative ways of delivering fantastic solutions within the business and evolving the sector.
The roles are offered on a hybrid basis, a blend of office and home-based working. It is key that you can be in the office part of the working week and be flexible to attend on-site meetings as required, therefore they are unable to accommodate remote working.
The role is subject to a basic DBS paid for by Gentoo.
What they are looking for:
Bachelor's degree in computer science, information technology or a related field.
Relevant certifications (e.g., ITIL, CISSP) are a plus.
Proven experience in IT system administration, focusing on system management, optimisation and security.
Proficiency in requirements gathering, analysis and documentation techniques.
Knowledge of operating systems (e.g., Windows, Linux), virtualisation technologies, networking, and storage systems.
Strong Knowledge of software development methodologies (e.g., Agile, Waterfall) and project management principles.
Experience with cloud platforms (e.g., AWS, Azure) and containerisation technologies (e.g., Docker, Kubernetes) is desirable.
Experience of the following is highly desirable: Housing System Portfolio (e.g. Housing Management Systems and Income Management Systems), Corporate Services System Portfolio (e.g. Legal Case Management, Health & Safety Case Management, HR).
Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
Proven leadership abilities and the ability to collaborate effectively in a team environment.
Experience in vendor, procurement and contract management is highly desirable.
Familiarity with relational databases, SQL queries, and data analysis tools is desirable.
Experience with ITIL or other IT service management frameworks is preferred.
Ability to work independently and prioritise tasks in a fast-paced environment.
Strong attention to detail and the ability to manage multiple tasks and priorities effectively.
Strong communication skills, with the ability to convey technical information to non-technical stakeholders.
This vacancy is being advertised on behalf of Gem Partnership Ltd who are operating as an Employment Agency.
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