£27K/yr to £28K/yr
Birmingham, England
Permanent, Variable

Sales Support Coordinator

Posted by Kate+Co.

Join a leading luxury manufacturing company dedicated to providing exceptional products and services. We are seeking a Sales Support Coordinator to play a crucial role in enhancing the customer experience and ensuring seamless operations within the sales team.

Role Overview:

The Sales Support Coordinator will be primarily responsible for supporting, tracking, and processing all sales orders while collaborating closely with the Sales Manager. This position involves regular communication with customers and suppliers to ensure a smooth workflow.

Key Responsibilities as a Sales Support Coordinator include:

  • Act as the main point of contact for customers and suppliers through telephone and email communication.
  • Process customer sample requests efficiently and accurately.
  • Order samples from suppliers as needed to meet customer demands.
  • Prepare and process sales quotations and facilitate the placement of orders with manufacturers and suppliers.
  • Arrange cost-effective international transportation of orders to the UK.
  • Maintain accurate information and forecasts in SAP, ensuring data integrity.
  • Generate and run tracking reports in SAP for the Sales Manager as required.
  • Meet with architects/customers face-to-face when the Sales Manager is unavailable, providing excellent customer service and support.

Qualifications and Experience as a Sales Support Coordinator:

  • Previous experience in a sales support or coordination role is preferred.
  • Strong proficiency in SAP or similar ERP systems is advantageous.
  • Familiarity with international transportation logistics.

Personal Qualities required as a Sales Support Coordinator:

  • Exceptional communication and interpersonal skills, both written and verbal.
  • Highly motivated self-starter with a positive, professional attitude and a strong work ethic.
  • Detail-oriented, with evidence of strong analytical skills and strategic thinking.

For more Information on the role please contact Kirsty on or email We would like to thank you for taking the time to apply for this vacancy. If you are not selected for this position, your CV will be kept on file, and you may be contacted for other suitable roles in the future

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