£14K/yr
Glasgow, Scotland
Permanent, Variable

Digital Support Apprentice

Posted by QA.

Why UK Soccer Shop?

We are one of the UK's leading football shirt retailers, and are looking for motivated, football loving fans to join our rapidly expanding team. This role is perfect for someone who lives and breathes football and knows all the teams, players, and kits from around the world. The role will be to work within the administration team and gain a Digital Applications SCQF Level 6 Qualification.

What's Involved?

The main role of the Administration Assistant is to work in the office area providing a great customer service to both internal and external stakeholders whilst adhering to administration duties such as:

  • Becoming an expert on Zen Desk, ticketing software that allows you to update customers with latest kits & products
  • Manage UK Soccer Shop account on Shopify where you will advertise products and process sales
  • Using Microsoft Packages such as Outlook, Excel and Word for tasks and remain organised
  • Monitor inventory levels in warehouse and order more stock and as well. You will provide regular stock reports
  • Working collaboratively with other departments to support sales and administrative tasks
  • Tracking customer leads and processing them into a sale
  • Adding new products to company website via the Front System

What they need from you?

  • Strong organisational skills – being able to work effectively on your own initiative as well as part of a team
  • Attention to detail
  • Basic administration & computer skills
  • Customer Service Skills

Benefits:

  • Hours to suit work life balance
  • Supportive organisation who will encourage and train you so that you can excel in your career
  • Permanent role after completion of apprenticeship
  • Learn while you earn

Future Prospect

  • We are bringing people in with the hope they can develop their skills and progress through the company towards team leader and then management positions.
  • A full time role in completion of apprenticeship

Important Information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!

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