- Job Title/Location: Junior Client Relationship Manager, Surrey/Hants border + WFH
- Salary: £35,000 - £45,000
- Office/WFH: Office based 2 days p/w + 3 days p/w WFH
- Requirements: A pensions technical/project background with strong DB experience from within an administration/consulting environment, ideally with some DC knowledge in addition.
- Role Snapshot: Take responsibility for a portfolio of clients, ensuring the delivery of an excellent, proactive service, acting as the main point of contact for client contract managers, trustees ad senior stakeholders.
Recent new scheme/business wins are leading to a number of new roles and expansion of current teams. Great opportunity for someone with a pensions technical/projects background who wants a new direction/challenge and wants to be more involved with clients.
The Company: An established pensions business, recent industry award winners and recognised for their investment in people, so a good company to develop with long-term. Just under 200 people within the business, including 50 people working remotely.
The Role: The Junior Client Relationship Manager role requires a strong understanding of administration practices, processes and regulation as you will need to independently develop and implement solutions whilst providing technical advice. You will take ownership of contractual arrangements, financial and commercial negotiations with clients covering the initial term, extensions and renewals. Key responsibilities include:
- Support clients by providing technical advice and guidance
- Provide oversight and reporting on client projects, as well as the day-to-day operational service
- Participate in devising and delivering competitive and profitable commercial proposals
- Attend Trustee and client meetings to present reports/updates
- Develop a positive working relationship with all operational teams and internal stakeholders to develop solutions, resolve issues and manage projects
- Participate in new business presentations
- Host, lead meetings, take minutes and maintain trustee documentation as part of the trustee secretariat function
Skills / Experience Required: For this Junior Client Relationship Manager role you must have a pensions technical/project background with strong DB experience from within an administration/consulting environment, ideally with some DC knowledge in addition.
Additional Information: Salary for the Junior Client Relationship Manager role is £35,000 - £45,000 + professional study support and company pension. As mentioned above, the average working week would be 2 days office and 3 days WFH. Please apply below.
The Junior Client Relationship Manager role is only one of many vacancies we are handling. ARC is a specialist within Financial Services recruitment and the Consultant handling this role has over 30 years of experience in this field. Areas of focus include administration, compliance, business analysis, customer service, project/programme management, paraplanners, sales support, marketing, underwriters and group risk/employee benefits related roles. Check the website and feel free to call Darren Snell at any time.