Our client has providing top-tier IT support services to businesses in the Harrogate and Leeds area. Their commitment to creating bespoke schedules and maintaining formal processes has earned them a loyal customer base. As we look to expand, we seek a dynamic Business Development Executive to bring new clients into signed IT support contracts.
Position Summary:
The primary objective of the Business Development Executive is to identify and secure new clients for their IT support services. This hybrid/Remote role requires a combination of remote work, office visits, and client meetings. The successful candidate will develop relationships with potential clients, understand their IT needs, and convert them into long-term customers.
Key Responsibilities:
- Identify and pursue new business opportunities to sign IT support contracts.
- Generate leads through business networking, cold calling, and other strategies.
- Meet potential clients in person or via Teams to understand their IT requirements and propose tailored solutions.
- Develop and maintain relationships with prospective clients to understand their needs and challenges.
- Communicate effectively to gather insights about client grievances and shortfalls.
- Collaborate with internal technical teams to create comprehensive proposals for potential clients.
- Present proposals to clients, highlighting how their services can meet their needs and improve their IT infrastructure.
- Identify opportunities for additional sales, including equipment (desktops, laptops), labour-intensive projects, and services such as Microsoft 365.
- Ensure ongoing sales opportunities from existing signed clients by being their first port of call for technical queries.
- Work with the team to develop their IT support contract offerings and identify new product opportunities.
- Suggest and implement improvements in their service delivery and product offerings.
- Aim to secure at least one signed contract from a new client per month after the initial settling period.
Skills:
- Excellent communication and interpersonal skills.
- Understanding of IT support services and the ability to explain technical concepts to non-technical clients.
- Ability to work independently and as part of a team.
Requirements:
- Ability to travel to client sites.
- Live within a commutable distance to the Harrogate or Leeds area to facilitate office visits and client meetings.
- Valid driver's license and access to a reliable vehicle.
Benefits:
- Competitive salary with Uncapped Commission
- Remote work
Don't miss out on this fantastic opportunity to grow your sales career.