Hayley Group Limited have an Internal Sales vacancy to work within our well-established and experienced Fasteners Department in our Halesowen branch. You will join us on a full time, permanent basis and in return, you will receive a competitive salary.
Hayley Group is the largest independent distributor of engineering products and consumables in the UK. We are an equal opportunities employer, currently employing over 1,000 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service.
About the role:
As Internal Sales, you will be helping to provide excellent service to our customers through the sale of goods across our product range, specialising in Fasteners. You will be required to provide an efficient response to incoming customer enquiries and orders, in turn building a rapport and credibility with our customers.
Working hours: 40 hours per week Monday to Friday, including 1 in 4 Saturdays.
Key responsibilities as our Internal Sales will include:
- Preparing quotes for customers based on their individual requirements.
- Provide assistance to Hayley branch staff on Fastener items.
- Processing and raising purchase orders based on customer requests and enquiries.
- Sourcing prices for products and delivery costs from suppliers and maintaining stock levels.
- Efficient response to incoming phone / email enquiries and orders.
- Using the IT system to accurately identify, source and price items.
- Recording enquiries, orders, invoices, and other documentation.
- Providing ad-hoc branch support, including deliveries and collections, as required.
Skills & Attributes we're looking for in our Internal Sales:
- Experience within the Fasteners Industry is essential.
- Customer- focused, driven to provide consistently high levels of service.
- Good level of verbal and written communication skills, including numerical.
- Proficient in basic computer applications, including Microsoft Office and Excel.
- Willing and able to learn about and support new products.
- Excellent time management skills.
Benefits:
- From 23 days annual leave (plus public/bank holidays) increased with length of service.
- In-house training provided through Hayley Inspire.
- Company pension (if eligible).
- Free Death in Service cover (x2 salary).
- Invitation to healthcare scheme.
- Wellness programmes.
- Workwear and PPE provided.
- Excellent opportunities available.
Don't miss out on this fantastic opportunity to join the team at Hayley Group – please click ‘apply' now to become our Internal Sales - we'd like to hear from you!