Assistant File Handler - Abuse
Keoghs Liverpool are seeking an Assistant File Handler to join our Abuse and Social Care Team. This team have been involved in many precedent-setting cases and regularly handle cases in the appellate courts.
Keoghs is one of the leading providers of claims-related services to insurers, businesses and other suppliers to the insurance sector. We combine proven processes, technology and a low cost infrastructure with deep legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money.
You will be working on complex claims of considerable sensitivity and profile with a varied caseload of defendant abuse and social care claims and litigation.
Key Accountabilities
- To assist file handlers in progressing the files
- Review and analysis of relevant documents
- Analysis of liability, quantum and causation
- Client liaison
- Compliance with court directions and timetables
- Drafting documents and correspondence to clients/court/witnesses/claimants solicitors
- Instructing and liaising with Counsel/experts
- Completing and updating MI
- Achieve a chargeable target
- Assisting with the preparation of document bundles for hearings
- Compliance with client SLAs
Working Hours
35 hours per week, Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is Liverpool.
Essential Skills and Attributes:
- Demonstrable understanding of clients, colleagues and others
- Excellent communication skills
- Ability to prioritise tasks and to work under pressure
- Excellent organisational skills
- Adherence to guidelines and procedures
- The ability to work as part of a team and independently
- Previous experience of abuse or social care claims is desirable but not essential
- Previous experience of personal injury work is desirable but not essential
Values
Our culture is focused on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;
We are connected
We are Dynamic
We are Innovative
We succeed together