Are you ready to dive into the fast-paced world of ground-breaking finance and technology? If you have a passion for innovation, a thirst for challenge, and a love for all things fintech, then look no further!
We work as a partner to our customers in every major global market.
LSEG is looking for an experienced Technical Product Manager to join our team. As a Technical Product Manager, you will be responsible for all Business as Usual (BAU), demand management and project/program delivery across our Customer Support capabilities for all LSEG business units. You will be responsible for management of roadmaps of changes and improvements to your capability and ongoing BAU support.
Responsibilities
- Lead a team of Business Systems Analysts within CRM Technology, setting objectives and nurturing talent within the organisation to create opportunities for growth and internal mobility.
- Responsible for CRM Technology demand management, prioritization of new demand, project/program delivery and the successful transition of new capabilities into BAU support. Assists with the annual capital allocation process where required.
- Shapes the scope and roadmaps for assigned projects/programs and BAU delivery working closely with business partners.
- Works with suppliers and internal delivery teams monitoring compliance with contracts and agreed delivery plans.
- Gathers feedback on supplier performance, identifying issues and improvements.
- Provides specialist expertise to strategic and transformational programmes where appropriate.
- Leads issue resolution, providing options and solutions to resolve conflicts across teams.
- Maintain relationship with wide range of partners including Project and Strategic Programme Teams, End-Users, Architecture, Technology Partner Organisations, DevOps Team, CRM Tech LT, LSEG Tech Teams, CT Application Support.
- Foster an inclusive and collaborative team environment that values diversity and different viewpoints.
- Provide mentorship and support to team members, ensuring equal opportunities for professional growth.
Skills & Experience
Technical / job functional knowledge
- Demonstrated experience as a Technical Product Manager with a background in Business Analysis and Projects/Programme Management.
- Good understanding of modern software development projects and lifecycle preferably in Salesforce.
- Proactive management style.
- Previous experience working in outsourced and offshore environments.
- Great interpersonal skills and ability to deal with all levels of management & staff.
- Experience of delivering projects both in accordance with Agile and Waterfall methodologies.
- Results focused with ability to work under pressure, to deadlines and without constant supervision.
- Strong planning, problem solving, organisational and coaching skills.
- Experience building successful client relationships or internal team relationships.
- Willing and able to challenge customers to better understand their needs.
Leadership and management experience
- Leadership and management experience at Manager or equivalent level.
- Strong verbal and written communication skills, with ability to communicate technical information to non-technical partners and to listen to identified concerns and adapt accordingly.
- Ability to influence across multiple functions.
- A continuous desire and willingness to learn and develop your current knowledge and skillset.
What's in it for you?
We offer a professional, fun, and creative work environment with opportunities to progress your career.
Access to our core excellent benefits including pension scheme, bonus, and generous holiday entitlement.
Compensation/Benefits Information (
New York applicants only
):
LSEG is committed to offering competitive Compensation and Benefits. The anticipated base salary for this position is $122,000 - $226,600.
Please be aware base salary ranges may vary by geographic location, city and state. In addition to our offered base salary, this role is eligible for our Annual Incentive Plan (AIP/"bonus plan"). Target AIP rates will be commensurate with role level and posted career stage. Individual salary will be reflective of job related knowledge, skills and equivalent experience. LSEG roles (excluding internships and part-time roles of less than 20 hours per week) are typically eligible for inclusion in our LSEG Benefits program, which includes offerings of: Annual Wellness Allowance, Paid time-off, Medical, Dental, Vision, Flex Spending & Health Savings Options, Prescription Drug plan, 401(K) Savings Plan and Company match. LSEG's Benefits plan also includes basic life insurance, disability benefits, emergency backup dependent care, adoption assistance commuter assistance etc.
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of
Integrity, Partnership
,
Excellence
and
Change
underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or