Job Title: Senior Client Service Associate
Job Type: Permanent
Salary: Competitive and based on experience
Location: Manchester (3 days on-site)
Keywords: Client Service, Senior Associate, Customer Support
Our client is in search of a Senior Client Service Associate to join their dynamic team based in London. This role offers an exciting opportunity to be part of a reputable organisation, known for its commitment to providing top-notch client service. The successful candidate will have the chance to work in a supportive and inclusive environment, with flexible working opportunities and generous pensions contributions.
- Opportunity to work in a highly reputable organisation
- Inclusive and supportive work environment
- Flexible working opportunities and generous pensions contributions
What you'll do:
As a Senior Client Service Associate, your primary focus will be on maintaining strong relationships with clients, understanding their needs, and ensuring their satisfaction. You'll work closely with various teams within the organisation, sharing your insights and contributing to discussions aimed at improving client service. Staying abreast of industry trends will be key to your success in this role.
- You will be responsible for managing and nurturing client relationships.
- Your role will involve resolving client queries efficiently and effectively.
- You will be expected to understand and anticipate client needs to provide excellent service.
- You will collaborate with various teams to ensure client satisfaction.
- You are expected to maintain up-to-date knowledge of industry trends and developments.
- You will contribute to team meetings and share best practices for client service.
What you bring:
The ideal candidate for the Senior Client Service Associate position brings a wealth of experience in client service roles. Your exceptional interpersonal skills enable you to build strong relationships with clients, while your ability to understand and anticipate their needs ensures you provide excellent service. Your collaborative nature allows you to work effectively with various teams, while your knowledge of industry trends helps keep the company at the forefront of the sector.
- Proven experience in a client service role is essential.
- Excellent interpersonal skills are required.
- Ability to understand and anticipate client needs is crucial.
- Experience collaborating with various teams is necessary.
- Knowledge of industry trends and developments is beneficial.
- Contribution to team discussions and sharing best practices is valued.
What sets this company apart:
This company prides itself on its commitment to providing exceptional client service. They foster an inclusive and supportive work environment where every team member's contribution is valued. They offer flexible working opportunities and generous pensions contributions, demonstrating their commitment to employee well-being.
What's next:
If you're ready for an exciting new challenge as a Senior Client Service Associate, don't hesitate!
Apply today by clicking on the link!
We are committed to offering an inclusive recruitment experience. If you require accommodations because of disability or health condition, please email: gscemeaedi @ robertwalters.com. This position is being sourced through our Outsourcing service line.