Job Title: Customer Service Agent
Location: Emersons Green
Industry: Office
Job Type: Permanent
Salary: £11.50 per hour
Key Responsibilities:
- Engage with customers via multiple channels such as phone, email, and live chat
- Provide exceptional customer service by answering inquiries and resolving issues in a timely manner
- Maintain accurate records of customer interactions and transactions
- Collaborate with internal teams to address customer needs and escalations
- Monitor customer feedback and suggest improvements to enhance customer satisfaction
Qualifications:
- Previous experience in a customer service role is preferred
- Strong communication skills and a customer-focused mindset
- Ability to multi-task and prioritize workload effectively
- Proficient in using Microsoft Office applications
- Excellent problem-solving skills and attention to detail
To apply for this position, please visit workchain.co.uk and complete the online application form. Only applications submitted through our website will be considered.
Join our team at Workchain and make a difference in customer service today!