Programme Delivery Manager
Birmingham
We have an exciting opportunity to join a dynamic programme that will have wide-ranging impacts on how the gambling industry is regulated for years to come. The Operations Improvement programme was set up in 2023 and undertook a comprehensive discovery period to understand how our operational functions need to evolve to be futureproof. The outcomes of our work will have significant impacts on our people, processes and technology. We have completed the discovery phase across the whole programme - Some projects are currently designing change while others are in delivery. We need someone who appreciates how all these strands fit together into one seamless operation but can also own a part of it.
You would be joining an existing Project Management Office team with a wide range of skills and made up of colleagues from across the organisation, including HR, communications, digital delivery and project management. It is important that we find the right person to join our team to deliver this complex programme because our work crosses the entire organisation. We are looking for someone who understands the value of collaboration and working together. We are looking for someone who can work laterally, thinks outside the box and is eager to make their mark.
Over the next couple of months, we will be recruiting several roles, and this is part of a wider campaign to ensure that we have the right skill capability to deliver our work.
Joining us means joining an organisation that is completely dedicated to helping you achieve your full potential. Whether that's through flexible working, really understanding how you work best or exposing you to real opportunities to challenge yourself, if you're passionate about making your mark on the industry and on society, then we will help you do that.
The Benefits:
- Salary of circa £67000
- Civil service pension, with an employer contribution rate of 27%
- Flexible working
- Hybrid working, specific guidelines are to be agreed with line manager
- 26 days' holiday, rising to 29 days after two years' service, with the option to buy up to five days extra annual leave
Key Responsibilities
Project and programme management:
- Accountable for ensuring all project outputs and objectives within your areas of work are clearly defined in plans and delivered to time, cost and quality.
- Responsible for all project documentation.
- Setting up appropriate reporting to ensure that senior colleagues have sight of progress, risk and a forward look for your projects.
- Baselining plans and managing plan changes in line with change procedures.
- Managing risks and issues, working closely with the PMO and central risk team.
- Managing resource requirements with the senior colleagues and budget holders.
- Supporting the wider team with learning and development to embed good delivery and practice.
Stakeholder management:
- Identifying and managing a wide range of internal and external stakeholders.
- Setting up and managing project teams across the organisation to develop and refine plans and manage delivery.
- Leading the project team and key stakeholders through a structured planning process with effective delivery controls.
- Leading and coordinate effective governance across multiple complex projects.
Commercial activity:
- Working with Finance and budget holders to initiate and coordinate procurement.
- Managing suppliers, including cost control and budget coordination.
- Producing delivery plans that meet supplier and user requirements.
The above does not constitute an exhaustive list of duties. The post holder may be required to perform any reasonable tasks commensurate with the level of responsibility at the request of their Manager.
Personal Specification
Essential:
- Proactive and credible leadership of complex projects in a dynamic and fast-paced environment.
- Delivering requirements at pace and across multiple teams.
- Direct experience of working in a PMO.
- Applied project Management qualification (E.g., Agile, Prince2, APM or others).
- Applied Agile qualification (E.g. Prince 2 Agile, Scrum Master or others) and ability to coach the team in Agile methodologies.
- Experience leading teams through the full lifecycle of systems change (discovery, design, build and implementation stages).
- Proficient in public sector procurement and wider commercial acumen. This may include frameworks, supporting user and supplier needs, managing scope, requirements and cost management.
- Act as the main escalation point for commercial issues in your project.
- Expert in planning, dependencies and resource plans. These plans must hold up to scrutiny and pass appropriate governance.
- Proficient in risk and issue management and supporting the coordination of an integrated assurance plan.
- Experience of stakeholder management and engagement at all levels, internal and external, technical and non-technical.
- Proven ability to influence senior stakeholders.
- Excellent written and verbal communication skills that is clear and concise.
- Strong analytical and problem-solving skills in ambiguity.
- Understand the need to collaborate across multiple teams and projects.
About Us:
Set up under the Gambling Act 2005, the Gambling Commission is committed to safeguarding the public against any detrimental impact brought about by gambling.
The closing date for this role is 6th September 2024.
PLEASE NOTE: ensure you have the right to work in the UK before applying. We are unable to provide sponsorship for visas currently.
Incomplete applications will be discounted from shortlisting. Please ensure your application is fully completed and submitted before logging out of your account.
We reserve the right to change the closing date depending on the number of responses received. Please submit your application as soon as possible to ensure it is considered in the selection process.