Ocean Imports Clerk
Do you have freight experience and want to join a successful business that support your development?
A small and friendly team in Totton are expanding their team! The role will involve all aspects of freight forwarding with a focus on customer service. Operational excellence is key to this role with focus on servicing the client and supporting the team in the branch on a day-to-day basis. The ability to work in as part of a team in a fast-paced environment is essential.
Key Responsibilities
- To sort, filter and distribute documentation and create and maintain job files in an accurate and timely manner
- To Deal with all aspects of international and domestic freight movements
- To monitor flights and vessel arrival times and inform the customer of delays
- To act as a conduit between customers and suppliers to ensure all needs are met within the specified delivery time
- Be able to work without the aid of Supervision
- To liaise with overseas offices for shipment movements, taking responsibility for monitoring progress and keeping the customer advised of the status
- Updating customer reports ensuring accuracy before sending to customers
- Booking deliveries & arranging collections
- Completing Customs declarations in line with UK HMRC requirements including collecting Duty and VAT payments and monitoring the use of our deferment facility.
- Raising of Customer invoices and making sure job is profitable
- Any other reasonable request made from time to time
Requirements
- IT literate (ability to utilise MS Office tools such as Word, Excel, etc.)
- Knowledge of EDI Enterprise Operating System would be an advantage
- Effective Time Management skills
- Effective organisational skills with significant focus on attention to detail
- Excellent telephone manor and ability to effectively communicate at all levels both internally and with clients
Personal Attributes
- Solid communication skills, Team player, professional, quick learner, I.T. Literate, good attention to detail, good organisational skills
Benefits
- Salary up to £32,000 per annum
- 25 days holiday plus bank holidays
- Pension Scheme
- Relaxed Working Environment
- Work Events
- No weekends or overtime
- Ongoing training and development
- Free Onsite Parking
Working Hours
- Monday to Friday 9:00am – 17:30pm