Location: Broadgate
Contract: 12-month FTC
Salary: 45-50k Per annum
Benefits: 9.5% pension and more!
Our client is a a FTSE listed business and is one of the largest property development and investment companies in the United Kingdom.
THE ROLE
Lead in the execution of the organisations policies and procedures to provide an operationally efficient, economically competitive, safe and innovative environment for occupiers and visitors. Maintaining and protecting the value of the asset. Ensure the estate areas are well presented, clean and safe at all times by leading the fabric, cleaning, security, and maintenance with minimum disruption occupiers.
WHAT YOU'LL DO
Develop and maintain a professional understanding and close working relationship with Estate retail and tenant representatives from neighbouring Estate buildings. Encourage open communication on relevant Estate issues including the co-ordination of works.
- Manage the production of the Estate service charge budgets and associated schedules, management accounts, coordinating the input of internal resources and ensuring strict adherence to the RICS standards.
- To ensure regular dialogue between the various stakeholders to inform them of planned maintenance as well as providing an update on budgets, control of expenditure and any potentially contentious issues arising.
- Liaise with outside and neighbouring parties and statutory ensuring that their activities are coordinated.
- Lead on operational readiness in the event of an incident. This includes ownership of the Incident Management plan, implementing and maintaining a critical threat plan and strategy for the Estate. In the event of an incident, leading on handling complaints, insurance claims and disputes.
- Accountable for ensuring Health & Safety, emergency procedures and safe working practices are maintained, ensuring all aspects of the Property Management Operations manual and Health and Safety requirements are observed, maintained and conform with current legislation.
- Conduct regular audits of Estate areas to ensure that standards of cleanliness and presentation are upheld throughout, both in the public facing and back-of-house service areas.
- Lead on management of the service roads, loading bays and co-ordination of roadway logistics.
- Lead on sustainability and biodiversity and waste management across the Estate.
- Procure services for the Estate following the procurement policies.
- To provide support to estate retail occupiers to ensure that they comply with current compliance requirements.
- Ensure that all aspects of the fire safety manual, access equipment and water treatment manuals are complied with and accurately reflect recorded amendments.
- Management of all the main services contracts across the Estate areas, including security, cleaning, landscaping, fabric maintenance and M&E maintenance. Ensuring standards are upheld through regular structured monitoring and direct liaison with service providers. Ensure that service specifications, contracts and associated documentation properly represent the service requirements of the Estate and are arranged in a timely manner.
- To manage the procurement, maintenance and use of all Estate equipment, producing and updating maintenance schedules and a capital replacement programme in accordance with the Life Cycle Costing Schedule.
- Oversee the planned maintenance programme and co-ordinate reactive maintenance across the Estate in conjunction with the Estate Technical Services Manager.
- Lead and manage the Estate team direct reports and onsite service personnel, ensuring all aspects of staff training, development and general welfare requirements are identified and formally reviewed.
- Take ownership of the Estate vision and values ensuring that they are fully integrated into the Estate service provision.
- Other ad-hoc duties as directed by the Director of Property Services.
ABOUT YOU
- Ability to solve problems and resolve queries in a timely manner.
- Methodical, highly organised, attentive to detail, able to prioritise.
- Great written and oral communication skills and a professional manner
- Ability to work independently or as part of a team.
- Self-disciplined, confident, pro-active, accurate
REQUIRED SKILLS
Essential:
- 3rd Party/Contractor Management
- Basic IT skills
- Energy awareness
- Financial management
- Health & Safety awareness
- Fabric management
- Project management
Desirable:
- Retail experience