Electrical Maintenance Engineer
Location: London
Hours and Rota: 8am - 8pm Monday to Friday, 10am - 6pm Saturday and Sunday plus On-Call rota
Essential: A full driving license valid for driving in the UK
Purpose of the Job:
To form an integral part of the Facilities Team, providing an outstanding student experience through working with colleagues, delivering high quality planned & reactive maintenance and customer service.
Key Responsibilities:
Specialist
- Maintenance of Domestic and Commercial electrical installations
- Completing planned works to include EICR testing, lightning protection (if qualifications held), E/M light servicing, heat recovery units & complete all certification & remedial works identified.
- Working in plant rooms and with the electrical plant items & BMS
- Working on electronic locking systems, and intercoms associated with gates and barriers, suited systems both mechanical & electronic
- Basic plastering, repairing holes in walls etc.
- Basic domestic joinery & plumbing skills
- Where required liaising and controlling Unite Students` Third Party partners
- Actively taking part in Facilities Team continuous improvement forums and best practise sharing
- Undertaking general repair and maintenance works as required
- Providing Reactive maintenance support (including emergency building works and summer turnaround projects)
- Responding and attending to maintenance and Health and Safety related calls within the required service level agreements
- Logging of maintenance issues through the supervisor or service and sales team
- Assisting the Supervisor & take the lead with stock control processes & ensuring efficient and cost effective use of materials
- Providing maintenance and customer service support in emergencies
- Taking an active role during the turnaround the room process
- Ensuring all Unite Students Policies and Procedures are adhered to at all times
Accountability
- Ensuring that Health and Safety legislation is adhered to at all times and all duties are in line with Unite Students policy and procedure. Which includes working in line with all company approved RAMS.
- Ensuring compliance with Unite Students policy and procedure for lone working, ensuring correct uniform and PPE is worn at all times, including identity card and name badge
- Support the teams with the Control of Contractors Policy ensuring that the procedures are adhered to at all times and that contractors are managed and working in a compliant way
- Ensuring a safe and secure environment at all times
- Consistently reviewing hazards and risks for safe working practices
- Accountable for conducting inspection of vehicles to ensure that high standards are maintained and reporting any issues immediately to the supervisor
Customer Focus
- Following up on any customer or property related issues requiring action in a timely manner, engaging with other colleagues when necessary
- Assisting customers in a professional and courteous manner, communicating effectively on a face to face basis, showing empathy and responding with urgency to customer requests and queries.
- Ensuring that the properties are presented to the required standard and undertaking ad-hoc and emergency/incident response cleaning as required
- Assisting with incident response including power and water outages, fire alarm evacuations and rehousing
Key Requirements:
Essential
- 17th Edition to amendment 3
- NVQ / SVQ Level 3 plus City and Guilds 2360 Part 1 and 2 City (or equivalent)
- City and Guilds 2394 & 2395 Test Inspect, or City and Guilds 2391 Test and Inspect
- Have a minimum of 3 years post apprenticeship experience as an electrician.
- Good knowledge of Health and Safety legislation
- Good oral and written communication skills including the ability to engage with customers and colleagues alike
- Ability to work at pace whilst maintaining a high level of accuracy and attention to detail
- Ability to manage own time effectively, prioritising tasks when required, multitasking and meeting deadlines
- Possesses a positive and collegiate attitude, with the ability to adapt swiftly and a willingness to undertake challenging tasks to ensure customer satisfaction
- Possesses full UK driving licence
Founded in 1991, Unite Students is a FTSE 100 business and the UK`s largest provider of purpose-built student accommodation. You can find us in 23 leading university towns and cities, with over 70,000 students calling US home! We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.
Instinctive inclusion. We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn`t just what we do but who we are.
People make Unite Students. Employees, students, and neighbours all contribute to building environments where we can all thrive.
Room for Everyone
We`re proud to be an employer that embraces individuality, and we`re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a home for success, for both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what`s right, keeping US safe, and raising the bar. Join us as we build better experiences for students that live with us.
We are US.
As part of our commitment to safeguarding our students, all new employees in this position will be required to undertake a basic criminal record check prior to commencing employment. The cost of this check will be incurred by Unite Students. Any offer of employment will be subject to a satisfactory criminal record check result.
If this position sounds exciting to you, we would love to receive your application!