Client Experience Administrator
London
£24,000
Hybrid
An award winning multi location professional services company based in central London are looking for a recent graduate that would like to work in a company that will nurture your talents and help you strive towards your career goals. You will have the opportunity to follow a quick and a progressive career path and as well as working in a vibrant environment you will receive outstanding benefits such as: 25 days holiday + Bank rising to 30 days with each year of service, generous pension, income protection, season ticket loan and many more.
Client Experience Administrator Responsibilities:
Manage relationships with senior staff members you will be their first point of contact on any queries and benefit from years of first hand industry knowledge.
Prepare client pack and documents for meetings ensure that all client information is up to date prior to meetings and ensure senior staff are kept up to date.
Provide clients with updates throughout the process providing the highest level of customer service to ensure that they are happy and continue to vale you the level of service expected from the company.
Research companies to obtain information on clients prior to meeting.
Input client information into systems and act upon tasks quickly and within company guidelines.
Scanning and uploading client information on the inhouse company systems.
Ensure the clients details are up to date and are fully compliant.
Scan and archive files.
Any other ad hoc duties such a reception cover
Client Experience Administrator Skill Requirements:
Educated to a degree level.
Able to build relationships with ease.
Organised and able to work to strict deadlines.
Honest hardworking and keen to learn.
Great attention to detail with high standards.
This is a full time permanent hybrid position 2 days in office.