Customer Service Representative
c.£25,388
Mid Kent (Ad hoc hybrid working available after successful probation)
Monday – Friday: 9am – 5pm
My client, a successful organization based in Mid Kent is looking for a Customer Service Representative to join their team! You will be dealing with a high volume of calls each day as well as assisting customers by email.
Duties include:
- Speaking with existing and new customers via phone and email.
- Processing donations and contributions
- Building strong relationships with new and existing customers, providing a high level of customer service.
- Administering bank accounts.
- General administrative duties.
To be considered for this role, you should have/be:
- Previous customer service experience.
- Excellent customer service skills.
- Comfortable speaking to customers on the telephone.
- Strong administrative skills and proficient using IT including Microsoft Office packages.
- A good communicator, both written and verbal.
My client is offering a fantastic benefits package and are strong on employee development. The successful candidate will be working in a vibrant office with a real family feel.
If you would like to be considered for the role, please submit your CV today!
This role is being handled by Holly Ensoll, Business Support Consultant for Pearson Whiffin Recruitment.
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