£14,206.40/yr
Glasgow, Scotland
Permanent, Variable

Digital Services Apprentice

Posted by QA.

SPS are leaders in the provision of property services. We deliver high quality products and services to over 400 customers around the UK. We deal with councils, local authorities, FM companies, landlords, banks and estate agents and give them security, environmental services, doors, access control, and helpdesk services, 24/7.

SPS are looking to bring on 2 Digital Services Apprentices to join their growing team!

Responsibilities:

  • Becoming a systems expert in NetPlus, using the database client portals as required
  • Receiving and processing customers' orders
  • Responding to emails using Outlook
  • Processing jobs from inception through to completion and ready to invoice
  • Using collaborative technology from the Intranet to view data
  • First response to external or internal stakeholders and redirecting emails/calls
  • Running reports using Excel and extracting data
  • Requesting work variations
  • Co-ordinating multiple trades and personnel to jobs in your particular area
  • Raising invoices for your instructions
  • Issuing weekly and monthly reports

Desirable skills:

  • Willing to learn
  • Good attitude to work
  • Open to feedback
  • Good attendance and timekeeping
  • Ideally had some IT experience

Benefits:

  • 30 days holiday
  • Good transport links
  • Permanent position on completion of the apprenticeship provided we are satisfied with performance, timekeeping attendance etc

Salary:

£14,206.40 per annum

Working hours:

Monday to Friday, 8am - 5pm

Future prospects:

There will be opportunity for career progression within the business on completion of the apprenticeship.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!

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