We are currently recruiting for a Customer Service Advisor based in Chester.
Shift Pattern: Monday to Friday on a rotating shift pattern 08:30-17:00 and 09:00-17:30 (hybrid working)
Pay rate: £24,000-£25,000 per annum DOE
Work location: Chester
Duties:
- Phone-based role including taking incoming and making outbound calls
- Providing a high-level customer service
- Dealing with contractor and recruitment agency queries
- Dealing with contractors who are already registered with our client & need their services again
- Chasing registration forms from contractors
- Actively dialling out and making productive calls
- Completing administrative duties, for example sending out contractor payslips
- Good time keeping, team player and can work in a fast-paced environment