A hands-on, active role in a dynamic business. The successful candidate will enjoy a fast-paced day, moving around the building through-out their day, performing daily tasks, undertaking basic maintenance, responding to urgent requests and keeping everything running smoothly.
Client Details
We are a critical issues firm; We advise the world's leading companies on how to navigate the critical issues they face and engage with their critical stakeholders.
Our purpose is to help our clients play their role in the world more successfully. We help the leaders of the world's great value-creating organisations operate successfully across the increasingly complex and fast-changing arenas of finance, politics and society at large.
Description
Responsibilities:
- Knowledge of the building, meeting rooms and areas
- Very basic repairs and building maintenance including light bulb replacement, furniture repairs, hanging pictures etc. - All of which can be taught.
- Daily replenishment and stocking of kitchens
- Daily housekeeping checks, rectifying issues where possible and/or escalating to the Facilities Manager and/or the relevant contractors/suppliers
- Placing call outs and working with contractors for office repair and refurbishment items
- Managing site visits and acting as supplier point of contact
- Logging and chasing work orders
- Managing supplier invoices and approvals
- Ordering supplies, for example electrical, stationary and food delivery
- Maintaining security passes and fobs for access control and intruder alarm systems and creating reports, when necessary
- Assistance in office moves and furniture moves as and when required
- Daily inspections for general tidiness and cleanliness; especially in the client facing side of the building
- Covering Switchboard when required
- Carrying out the weekly fire alarm test and keeping records up to date
- Periodic assistance in carrying out Health & Safety checks - All will be taught
- Ensure all incoming and outgoing post/courier packages are dealt with in appropriate timescale
- Replenishing toner cartridges
- Reviewing CCTV footage when there is an incident, and managing footage as necessary
- Other duties as instructed by the Facilities Manager, and to cover colleagues in the Facilities team during periods of leave
- Out Of Hours work will be required at times - Any overtime is paid double.
Hours of Work: Mon-Fri (Rota basis- Usual weekly rotation)
7am - 4pm | or | 8am - 5pm
Profile
Background/Qualifications
- Professional attitude, tone and welcoming manner
- The ability to work effectively as part of a team
- Proven experience within a strong customer service environment
- Basic Maintenance and DIY abilities
- High quality interpersonal skills, with good written and spoken communication skills
- Self-disciplined and able to work on own initiative with the ability to make decisions without referral to line manager
- Computer literacy, including competence with the Microsoft Office suite including Word and Outlook, Basic Excel
This role will require you to be on you feet a lot, regularly walking around the building etc, we are looking for a candidate who is comfortable with this
Job Offer
You will receive a generous salary up to £33,000 and benefits including but not limited to:
- 25 days holiday + Bank Holidays
- Private Medical
- Life assurance
- Family leave
- Daily free breakfast
- 2x a week free lunches
- Progression pathways within the business
- Season ticket loan
- Cycle-scheme
- Sports clubs
- EAP
- Headspace
- and many many more
Hours of Work: Mon-Fri (Rota basis- usual weekly rotation)
7am - 4pm | or | 8am - 5pm
Please be aware that this role may require you to work the occasional weekend (twice a year)