Are you a proactive individual with a strong character and a passion for customer service?
Green Orchard Recruitment is thrilled to be partnering with an expanding e-commerce business in Bampton to find their next Customer Service Representative.
About the Role:
As a Customer Service Representative at our client's online e-commerce business, you will play a key role in providing exceptional service to their customers. This role primarily involves handling inbound customer inquiries, with the potential for increased outbound work as the business grows.
What You'll Do:
- Handle inbound customer service inquiries with professionalism and efficiency.
- Assist with outbound tasks as the business expands.
- Support other office tasks and adapt to the needs of a small team environment.
- Contribute to increasing the company's use of Live Chat.
What We're Looking For:
- Proactive attitude and strong character.
- Excellent communication skills and a customer-focused approach.
- Ability to manage multiple tasks and adapt in a dynamic SME environment.
- Experience in customer service is preferred but not essential.
Why Join Us?
Our client is a growing e-commerce business based in Bampton, dedicated to providing top-notch service and fostering a supportive team environment. By joining their team, you'll have the opportunity to contribute to their success and grow with the company.
In return, you'll enjoy:
- A competitive salary (£23,000 per annum)
- Regular working hours from 08:30 - 17:00 with a 30-minute lunch break.
- A supportive team atmosphere and opportunities for growth within the company.
- A chance to be part of a business that values initiative and teamwork.
Ready to make a difference?
If you're enthusiastic about customer service and eager to contribute to a dynamic e-commerce business, we'd love to hear from you. Apply today through Green Orchard Recruitment and take the next step in your career.
Green Orchard Recruitment Ltd is acting as a Recruitment Agency in relation to this role.
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