People MI & Systems Manager
Hybrid Working - Hebburn, South Tyneside
Salary circa £50,000 + Company Car
Exiting opportunity to join our People Services Team as a MI & Systems Manager: Drive Innovation, Efficiency, and success!
Within this role you will provide excellent management information and insight to enable data driven decisions throughout Inchcape in the UK. This will be by producing standard and ad hoc reports. The role will support the Head of People Services in ensuring the integrity of our systems and the accuracy of data held, including integrations between people systems. Support in the development of processes within the People Services team.
What we can offer you;
- 33 days' annual leave, including bank holidays & the opportunity to buy additional holiday
- Retail discounts that save you money every day
- Gym discounts, cash healthcare plans, and a cycle-to-work scheme
- Car discounts for new and used purchases and servicing
- Flexible pension scheme and Sharesave scheme to grow your savings
- Family-friendly policies that help you spend more time with the people that matter
- A wellbeing programme to support you and your family
- Ongoing recognition from your peers and leadership team
- A community volunteering day
What you'll do day to day;
- Lead, manage, develop and motivate MI Analysts to ensure the successful delivery of the People Services MI & Insight
- Lead the review of all people data reporting to ensure it is simple and fit for purpose and address any gaps
- Utilise Power BI to develop interactive dashboards and reports, providing actionable insights to drive informed decision-making across the business
- Ensure there is a reporting suite so that we can deliver and track on a monthly/annual basis
- Monitor people systems to ensure integrity and accuracy of data (to include Cintra and SAP SF)
- Monitor system integrations, identifying errors, finding the root causes and ensuring a resolution is in place and communicated
- Ownership of cost code integrity and accuracy in the system, being the point of contact for queries and lead on resolution
- Develop, implement and continuously improve a framework and approach for receipt of PS MI and Insight requests
- Develop and monitor Service Level Agreements for the delivery of PS MI and Insight to respond to regular reporting requirements, projects and ad-hoc requests
Helpful Skills & Qualifications;
Don't worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you.
- Ability to oversee and maintain Management Information systems and data to ensure efficient operations
- Previous experience in leading and managing a team
- Ability to identify, track and meet reporting needs
- Expertise in using Power BI for data visualisation, dashboard creation, and interactive reporting
- Capacity to identify issues, troubleshoot data discrepancies, and propose effective solutions
- Attention to detail and high standards of compliance and accuracy
- Ability to analyse and interpret data into meaningful MI
- Focus on delivering excellence to internal customers
Who we are;
Inchcape is a global automotive group that sells, services, and repairs the world's best-known car brands, from Audi, Toyota, Volkswagen, and Lexus to BMW, Jaguar, Land Rover, and Mercedes-Benz.
But you don't need to love cars to work with us - you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
That's why we believe Inchcape is for everyone!