Join our team!
The role of the Business Analyst is key to bringing Elior's Digital and Retail strategy to life and making it successful. As a Business Analyst you will be responsible for leading and managing the analysis, design, and implementation of Digital and Retail business solutions. This includes working with stakeholders to gather requirements, developing and documenting solutions, and overseeing the implementation of those solutions.
What you'll be doing...
Key Accountabilities & Responsibilities:
- Gather and document business requirements for digital and retail systems.
- Serve as a trusted Digital and Retail tech advisor, maximizing technology value for Elior UK.
- Manage and prioritize all technology demands from the Healthcare and Education business functions.
- Champion the commercial and operational value of technology in investment business cases.
- Deliver solution designs, manage project timelines and costs, and ensure service stabilization.
- Mitigate risks related to security, compliance, performance, and user experience in technology systems.
This role requires a clean DBS check
Working Pattern: 8:00 am - 4:30 pm
What can you bring?
Skills / Experience:
- Managing agreed technology solution projects from conception to delivery.
- Uses various facilitation methods to elicit requirements whilst challenging the status quo and proposing improvements.
- Proven experience of working closely and successfully with stakeholders to deliver technology solutions which meet business requirements.
- Management of 3rd party technology partners to deliver functional development and projects.
- Prior experience of business analysis or project management in relation to technology solutions in at least one of the following business sectors - Education, Healthcare, Catering and Hospitality, and Retail.
Our way of saying thank you...
At Elior, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts.
FREE On-Site Lunches: Enjoy complimentary lunches, saving you time & money while ensuring you stay nourished & energised throughout the day.
Support Your Way of Life:
- Flexible Working: We offer full-time & part-time roles, with varying shift patterns across the business. Allowing colleagues the flexibility to balance their personal & professional commitments
- Hybrid Working Model: Collaborate & innovate in the office three days a week while enjoying focused work-from-home days
- Holiday Allowance: Relax & recharge with 31 days of holiday (including bank holidays)
- Additional Holiday Purchase Option: Customise your time off by purchasing extra holidays
- Family Leave: Prioritise family commitments with flexible leave options
- Paid Charity Leave: Make a positive impact with two additional paid days for charity work
Big Enough for Growth, Small Enough to Connect:
- Opportunities for career progression while developing a close-knit community
Supporting You Through Life's Ups & Downs:
- Access mental health support & comprehensive wellbeing benefits
Keeping Finances & Wellbeing in Mind:
- Life assurance, workplace pension schemes, discounts, cashback, entertainment, leisure discounts, & a cycle to work scheme.
Why it's great to work for us...
Elior is a multi-award-winning people business and one of the UK's leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including:
- Workplaces & Office Space
- Sporting Venues & Stadiums
- Attraction & Heritage Sites
- Public Sector & Defence
- Health, Care & Hospitals
- Schools, Colleges & Universities
Along with our purpose of enriching lives everywhere, every day, we're committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled.
That's why 85% of colleagues tell us how proud they are to work for us!
Elior Celebrates Equality
Our aim is to celebrate a culture of equality, diversity, and inclusion, continuing to make Elior a great place to work!
Every colleague has a distinctive set of values, skills, and aspirations. To ensure that we attract, develop, and retain best people from the widest possible talent pool we're committed to providing an inclusive environment where our colleagues fulfil their potential and have the opportunity to succeed.