French Speaking Customer Service Advisor
Monday - Friday: 8.00AM - 5.00PM
Annual Salary of £29,000
What's in it for me?
People Solutions are currently recruiting for a French Speaking Customer Service Advisor to join our well-established client based in Shenstone, Lichfield. This is a fantastic opportunity offering a great annual salary with great benefits.
What are the benefits?
- Company-wide training programme
- 25 days holiday, plus bank holidays
- Life insurance at three times salary
- Generous contributory pension scheme
Day to Day Duties
- Manage and respond to incoming calls, emails, and on-line chats
- Strive to deliver world class customer service
- Develop technical and product knowledge
- Manage customer order portals, pricing updates and export administration
Essential Skills
- Fluency in spoken and written French as you will be liaising with French Nationals who speak French as their first language
- Assisting French Nationals with the ordering of our client's products
- Experience in a telephone-based customer service role
- Excellent communication skills with a calm, composed manner with a positive, ‘will-do' attitude
- Customer Relationship/customer account management experience
- Experience in handling technical or product related customer queries
- Excellent attention to detail and accuracy
- An eagerness for problem solving, improvements and delivering solutions
- Confident IT skills including MS office
- Comfortable with occasional travel between sites in Staffordshire
Desirable Experience
- Previous experience working in a fast paced contact centre would be beneficial.
What training is provided?
- Full and continuous training provided.
Contact
Apply today by clicking below