Join a well-established and well-known IT MSP as an IT Support Engineer working on-site. You'll be joining a super-friendly IT company at an exciting time!
THE JOB:
- You'll be providing proactive 1st and 2nd line support to resolve customer issues, including:
- Using a ticketing solution and working to SLAs
- Project support and system deployment
- Setup new equipment (PCs, laptops, mobiles etc)
- Install, test and monitor servers and firewalls
- Assist with LAN/WAN, computer repair, software issues, networks, virus protection, Wi-Fi etc.
KEY SKILLS & EXPERIENCE:
- Proven solid experience in IT support
- Experience in virtualisation, backup, MS Exchange, AD and O365, virtual environment, networks and storage
- Experience on firewalls
- Good communication skills and able to give advice to non-technical customers
- Great problem-solving skills.
- Applicants must live a reasonable commute from London.
SALARY & BENEFITS:
- £33,000 - £35,000, dependent on experience
- 20 days holiday + public holidays
- Private Medical Insurance
- Exposure to multiple clients and technology
- A mobile phone allowance
- Travel expenses
- Variety of team events
- Employee referral bonus
- Interest-free personal loan
- Professional development and training
This is an exciting opportunity to join a hugely successful company that always works with the latest technology and strives for excellence. Please apply today.
No overseas applicants please. Visa applications will not be considered.
The job title of ‘Senior' relates simply to the level of experience and has no relevance to age. You are encouraged to apply for any opportunities that you feel to be suitable, irrespective of age or level of experience.
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