Permanent vacancy - Engineer Scheduler/Administrator - please not this is not a call centre environment
Location - Kirkintilloch
Salary - £24,000 - £26,000
Working hours - 830am - 5pm Monday to Friday
This job is office based
Our client based in Kirkintilloch are looking for an experienced Engineer Scheduler to join their team. They are a very well established business and the ideal candidate for them would be able to work in a fast paced and busy environment and be able to work in a reactive way. If you are an experienced Scheduler and looking for a new opportunity please read on to find out more.....
- Manage internal system as key user on site including reactive tasks and reporting
- Answer calls/email for the business in a timely fashion
- Ensure all reactive requests raised on the helpdesk have the correct priority/engineer assigned
- Ensure communication is maintained between Facilities Team and end user(s)
- Liaise with Engineers and Managers daily/weekly to ensure quality of service is maintained.
- Ensure engineers have work scheduled each day
- Building relationships with Engineers
- Actively identify innovation across the contract to enhance performance and continue to meet client expectations
- Promote and maintain company culture
- Communicate effectively and build/maintain relationships at all levels with internal and external customers
- Attend and participate in any relevant training courses.
- Assist with the monthly customer report
- Provide comprehensive reports relating to all jobs raised through company system
- Perform any other duties or responsibilities as requested by your Line Manager
- Understand procedures and processes and operate them to the required standards
- Obtaining supplier quotes where required and passing to Operational staff for action
- Raising the appropriate POs for Supplier/Subcontractor services.
- Updating client Web Portal as and when required.
- Support Purchase Ledger Clerk when required / cover annual leave
- Invoice Customers
- Maintain / Order Stationary
- Booking Accommodation
- Process timesheets and expenses weekly
- Providing Admin support to Contract Managers & H&S when required
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.