- Excellent induction & training programme
- 23 days of annual leave plus bank holidays
- Pension Schemes
Looking for a graduate role in Administration or an entry-level role in Customer Support based in Horsham? Does the IT, cloud, and printing sector pique your interest? This well-established IT company is looking for detail-oriented graduates who are keen to kick-start their careers in Administration. Join their team and apply today if you're interested!
Company profile – IT Cloud services
They are known as one the leading providers of Print Services and Digital Solutions in order to improve effectiveness and reduce costs for businesses they support. For them to be successful in what they do they take pride in their due diligence and integrity which adds an immense amount of value to their work.
Job description – Customer Support Administrator
In this Graduate Administrator role, you will be responsible for the smooth running of our
administrative functions across the department. This role is customer support and therefore requires an excellent telephone manner and commitment to outstanding support of our customers' needs and and interest within the industry.
Key responsibilities – Customer Support Administrator
- Collecting and inputting accurate meter readings from a variety of sources
- Proactive identification of customer consumable requirements
- Key stakeholder in the implementation of the EDI ordering system
- Identification of unusual patterns of consumable or device usage
- Ordering of toner and other consumable items
- Answering calls from customers
Job requirements – Customer Support Administrator
- Undergraduate Degree
- No experience needed, but keen to gain commercial experience in Administration
- Excellent communication skills
- Ability to work under pressure to tight deadlines
- A positive, can do attitude
- Good organisational and planning skills
- Great attention to detail
- A team player with interpersonal and collaboration skills
- Able to demonstrate prioritisation skills when multi-tasking
- Ability to work collaboratively with third parties to supply consumable items
Benefits of the role - Customer Support Administrator
- Competitive salary of £22,000
- Excellent Induction & Training programme
- Opportunity for Sponsored training and qualifications to help grow a career.
- 23 days of annual leave plus bank holidays
- Great social events
- Free onsite parking
- Eye care scheme
- Pension Schemes
Looking for a graduate role in Administration or an entry-level role in Customer Support based in Horsham? Does the IT, cloud, and printing sector pique your interest? This well-established IT company is looking for detail-oriented graduates who are keen to kick-start their careers in Administration. Join their team and apply today if you're interested!
INDOOL
PO | 1537728