Office Administrator Receptionist
We are looking for an Office Administrator / Receptionist to be front of house, creating a positive first impression of the organisation through a professional and welcoming approach.
Position: Office and Facilities Administrator/Receptionist
Location: Reading
Hours: Full-time, 35 hours per week
Salary: £27,589
Contract: Fixed-term contract until June 2025
Benefits: 28 days' annual holiday plus bank holidays, Gym contribution membership (on completion of probation), cycle to work scheme (both on completion of probation), Defined Benefit pension scheme, employee assistance programme (EAP) and discount club.
Closing date: 28 June 2024
About the Role
As Office Administrator, you will contribute to the effective running of the office by providing high quality, flexible and efficient first-line face-to-face support and strong administrative support across the organisation.
You will be expected to work independently with minimal day-to-day supervision in the office, based in Reading.
Key responsibilities include, managing all reception duties including:
- Handle deliveries and post
- Be a point of contact for staff, visitors and guests
- Maintain stationery stock
- Receive, unpack and store deliveries
- Liaise with the Building's Main Reception on day-to-day facilities matters
- Support Health & Safety and other facilities checks and measures
- Prepare for meetings including Board meetings
- Support meetings and events on the day and co-ordinate meeting room bookings
- Provide administrative support for meetings as required
- Manage premises/facilities-related internal communications
- Provide HR administrative support as required
About You
As the Office Administrator/Receptionist, you will have previous office administration experience, a professional, welcoming manner, and the ability to interact effectively with people at all levels.
You will have:
- Excellent verbal and written communication skills.
- Ability to recognise sensitive issues and handle them appropriately.
- A high degree of confidentiality, discretion and integrity.
- Excellent time management and organisational skills.
- Ability to think ahead, forward plan and problem solve.
- Methodical with a high level of accuracy and attention to detail.
- Flexible and able to respond calmly and effectively to changing situations.
- Strong work ethic, motivated, quick to learn with a positive can-do attitude and a hands-on approach.
- Able to work independently and as part of a team.
- Excellent knowledge of Microsoft Windows and Microsoft Office Suite (Word, Excel, Outlook).
About the Organisation
The organisation's vision is that students are always treated fairly. It resolves complaints from students, shares learning from complaints to help improve policies and practices and works with other organisations in the higher education sector and beyond.
The application system used for recruitment aims to overcome unconscious bias in recruiting. Instead of using your CV alone, we'll be asking you to answer questions to test the skills needed for the role. The responses are then anonymised and reviewed in a random order by members of the team.
You may also have experience in roles such as Office Administrator, Facilities Administrator, Front of House, Front Desk Receptionist, Front Office Coordinator, Front Desk, Front of House Team Member, Reception Administrator, Head Receptionist, Receptionist.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.