We're looking for an organised and proactive Office Administrator to join our client's team in Newton Aycliffe. This is a great opportunity for someone who enjoys a variety of tasks—from order processing to customer support in a hands-on environment. If you're detail-oriented and enjoy taking on a range of responsibilities, this could be the perfect role for you!
Responsibilities:
- Processing jobs on a bespoke system to maintain a smooth workflow
- Ensuring job cards are accurate and passed promptly to the production floor team
- Assisting in the development of a paperless system for office operations
- Handling basic purchasing tasks in the Director's absence
- Speaking with customers to discuss products and services professionally
- Preparing and issuing quotes and estimates with attention to detail
- Managing confidential information and handling tenders
- Performing general administrative duties, such as managing emails and phone calls
- Coordinating delivery schedules with customers and team members to suit all parties
- Maintaining best practice customer service standards
Candidate Profile:
- Experience in office administration, customer service, or a related role
- Strong organisational skills and attention to detail
- Excellent written and verbal communication abilities
- Ability to manage confidential information with discretion
- Proactive and adaptable to a varied workload
- Familiarity with order processing systems is a plus, though training will be provided
Our client offers a supportive work environment with room for growth and development. This is a fantastic opportunity for someone ready to take on a diverse role in a company dedicated to customer satisfaction.