Tenancy Manager
Starting salary from £24,000 per annum, depending on level of industry experience
PLUS bonus scheme of up to £2,000 per annum
This is a full time position Monday to Friday, 8:30am to 5.30pm, with hybrid working between our Byfleet office and remote home-working arrangements
Requirements
We are looking for an enthusiastic and tenacious person to join our Tenancy Management team based in Byfleet, supporting the Property Management team
The main purpose of the role is to effectively and efficiently manage the daily operations of our Property Management Lettings portfolio whilst maintaining and delivering quality customer service, including duties as below;
- Maintaining regular communications with landlords and tenants
- Ensuring all properties in the portfolio are fully compliant with industry regulations, e.g. Gas Safety Certificates
- Arranging any repairs and / or maintenance to ensure properties are kept at a high standard
- Arranging and processing collections of any rent arrears, and releasing of deposits
- Processing and guiding both parties through the end of tenancy process
The successful candidate will have/ be;
- Proven working experience in property manager role for a minimum of 1 year
- A good understanding of the role of a property manager within the residential lettings sector and awareness of key legislation
- Strong written and verbal communication skills
- Ability to work as part of a team, and independently
- Focused on finding the best solution possible for all parties, in a timely manner
- Resilient and consistent approach to all duties and clients
- Structured and organised with strong time management skills
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Benefits
With the Griffin behind us, Stirling Ackroyd Group are committed to putting our people first. We are one team working together to achieve success, we believe in developing all of our colleagues to be the best they can be through structured training and development programmes. In addition, we have a range of benefits on offer:
Some of what we can offer you:
- Competitive salary and bonus schemes
- Award-winning training and skills development, including ARLA Propertymark courses (Propertymark Professional Standards Agency 2023)
- Employee, family & friend discounts across our property services
- Retail Discounts
- Engagement and recognition platform
- Season ticket loans
- Cycle to work scheme
- Technology purchasing scheme
- Holiday Accumulator
- Employee Assistance Program
- Wellbeing Centre
- Award-winning Employee Referral scheme for bringing in new talent (IHR awards 2023)
- Award ceremonies, competitions and more!