R13 are pleased to be assisting well-known business in their search for a?Service & Deployment Coordinator?to join their Norwich team on a temporary 6 month contract with the potential to go permanent. You will be responsible for handling service bookings from liaising with customers, to sending documentation and updating the in-house system.
This is a full time, temporary (6 months) position with the potential to go permanent. You will be working Monday to Friday, 8am - 5pm, in their Norwich office.?The offered salary for this is £12.60 per hour.
The company
This trusted utility service has been established for over 30 years and are the largest company in their sector within East Anglia, covering clients of all shapes and sizes - commercial and non-commercial. Guided by their values, they aim to continuously build on their working relationship with all stakeholders to enhance the quality of their service.
The day to day
- Liaising with flagged customers with regard to servicing and arranging bookings.
- Scheduling and confirming appointments via telephone.
- Ensuring the in-house system is updated with accurate information regarding customers and bookings.
- Sending confirmation information via text or post.
- Providing outstanding customer service at all times.
You will have/be
- Customer service experience with confident telephone manner.
- Highly organised and the ability to manage a busy and diverse workload.
- Strong IT skills, as well as excellent communication skills, both written and verbal.
- Able to work in a team and communicate effectively with various departments.
How to apply
To hear more details about this fantastic opportunity please email your CV to Indiah Stannage - Senior Recruitment Partner (temps) at rthirteen recruitment. If you don't hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful.